Refund Policy

REFUND & EXCHANGE POLICY

 

Welcome to ROSEIXX.

 

By placing an order on our website, you agree to the terms mentioned below.

 

NO REFUND POLICY

 

All sales made on ROSEIXX are final.

We do not provide refunds or cancellations once an order has been placed successfully.

 

EXCHANGE POLICY

 

We only provide exchange for products that are:

• Damaged during delivery

• Defective

• Incorrect product received

 

No exchange will be provided for:

• Size issues

• Change of mind

• Color preference

• Incorrect order placed by customer

• Minor color difference due to screen/display settings

 

EXCHANGE REQUEST PROCESS

 

To request an exchange, customers must:

• Contact us within 48 hours of delivery

• Provide clear unboxing video and product images as proof

• Ensure the product is unused and in original packaging

 

Without proper proof, exchange requests may be rejected.

 

NON-RETURNABLE PRODUCTS

 

Products once sold cannot be returned for refund under any circumstances.

 

ORDER CANCELLATION

 

Orders cannot be cancelled after payment confirmation.

 

CASH ON DELIVERY (COD)

 

COD orders, if available, are non-cancellable and non-refundable.

 

EXCHANGE APPROVAL

 

ROSEIXX reserves the right to inspect and approve or reject any exchange request based on product condition and proof provided.

 

CONTACT INFORMATION

 

For any exchange or order-related queries, contact:

 

Email: roseixxbusiness@gmail.com